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Knowledge base

Account Funding

Deposits(8)What are the minimum and maximum deposit amounts?What deposit methods are currently available?How long does it take to fund my account?Depositing Bitcoin by using Credit/Debit card or Wire through Instacoins (3rd Party Platform)Hugo's Way Currencies See all 8 articles

Withdrawals(7)What are the Minimum and Maximum Withdrawal limits?What is the withdrawal process?How do I withdraw Bitcoin?What are the Withdrawal Time Frames?What is the withdrawal process if I use my credit/debit card to deposit?See all 7 articles

Fees(2)How much are the withdrawal fees?How much are the deposit fees?

Account Management

My Account(3)How To Verify My Phone Number On Hugo's Way View My Support Pin How can I reset the Hugo's Way password?

Security(4)Where are my funds kept?How to verify my phone number?How to disable 2FA (Two-Factor Authentication)?I Want to Change the Device I am Using for Two-Factor Authentication

Getting Started

Getting Started(6)How to Sign Up and Verify Your Email Address on Hugo's Way Why should I enable Two-Factor Authentication (2FA)?How To Make a Deposit On Hugo's Way My personal details are wrong, why can’t I change them?Is there anyone that can help me?See all 6 articles

General(3)What are our spreads like?Where is Hugo’s Way located?What age do I need to be to sign up?

Affiliate Program

Hugo's Way Affiliates(4)How Do I Find My Affiliate ID?When Do I Get Paid My Affiliate Commission?How Much Affiliate Commission Will I Earn?What Benefits are Offered to Me as a Hugo’s Way Affiliate?

Trading

Trading(10)Does Hugo's Way have Islamic accounts?Do you allow hedging, scalping and news trading?How can I report a problem with a trade?What are the trading fees on Hugo’s Way?How Can I Transfer Between Wallets?See all 10 articles

PRO4 Trading Platform(17)How do I reset my trading account password?I logged into trading account but I cannot open a trade How do I create a Live Trading Account?How Do I Find The Market Opening Times On PRO4 How do I Customize the Charts?See all 17 articles

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