You can locate the opening times in the instrument/pair specification section on PRO4 and PRO5.

You need to right-click on the instrument/pair in the Market Watch window and click "Specifications". Public holidays are not accounted for. 

Most likely, you have logged in using the investor password. Please log out and then back in using the Trader Password. These details can be found in your PRO4 and PRO5 account-creation emails.

Yes, you are welcome to use an Expert Advisor (EA), trading robot, or bot if you choose to.

These tools are typically provided by third-party developers, so it’s important to do your own research to find one that suits your trading style. As long as it is compatible with PRO4 and PRO5, you should be able to use it without any issues.

If you need help setting up or troubleshooting your EA, you would need to contact the third-party provider directly, as they will be best placed to assist you.

• Right-Click on the chart.
• Select One Click Trading.

 To set up a custom password, follow these steps:1. Log in to your trading account. 

2. In the "Navigator" tab, right-click on your account ID and select "Change Password."

3. Enter your current password, then input your new password and confirm it in the designated fields. Finally, click "OK" to save your changes.

To be able to see more information, you need to:

Right-click on the instrument/pair and click "Specification".

The specifications section will pop up.

Please note: You would need to have made your first deposit before the system will allow you to create a Live Account.

You may then select the currency of your PRO4 account (USD/BIT/GBP/EUR/CAD/AUD) and the leverage you prefer. Finally, select 'Open Trading Account,' your live account will now be listed under your "Trading Accounts" tab.

An email will be sent to you with your log-in credentials. 

• Navigate to ‘Internal Transfer’

• Select ‘From Account’ (PRO4 account number) 

• Choose the ‘To account’  where you wish to transfer in to (Wallet in currency)

• Enter the amount you wish to transfer 

You need to have this amount available in your PRO4 account before you can transfer it.

You can customise the charts by:

• Right-clicking on the chart
• Select "Properties"

• You will be able to change the colours to suit your preferences. 
• For more options select the "Common" tab.

You can monitor the markets and manage your account anytime, from anywhere, using WebTrader. It works on all operating systems (Windows, Mac, and Linux) and does not require any software installation. All you need is a web browser and a stable internet connection. 

Access WebTrader here: https://trade.hugosway.com/ 

This can also be accessed directly through your dashboard.

To log in, you will need to select whether you are accessing a Live account or a Demo account. This ensures you connect to the correct trading server. Live accounts are used for real trading with real funds, while Demo accounts are used for practice trading in a simulated market environment.